Terms of use
Welcome to the Real Simple Home Loans Website. Any reference to Real Simple Home Loans or RSHL within this Website means Real Simple Enterprises Pty Ltd ACN 660 564 956. Access and use of this Website is subject to these Terms of Use and the Real Simple Home Loans Privacy Policy Statement. The Privacy Policy can be accessed here.
CHANGES
Real Simple Home Loans reserves the right to change, modify, add or remove any part or parts of these Terms of Use at its sole discretion. Your use and continued use of this Website will be deemed as an acceptance of these Terms of Use and any changes that may have taken effect. Please check these Terms of Use on a regular basis for any changes.
INTELLECTUAL PROPERTY
Real Simple Home Loans claims all intellectual property rights and copyright over all the materials appearing on this Website. All other business names and trademarks appearing on this Website are the property of their respective owners.
ACCURACY OF INFORMATION
The information and materials presented on this Website including but not limited to interest rates, calculators, lender panel etc has been prepared from information believed to be reliable and accurate. The information presented on this Website may be reliant on third-party information and is subject to change without notice. Although best endeavours will be made to ensure the accuracy of the information, it may not always be up to date, totally accurate or complete.
INDEMNITY
The user indemnifies Real Simple Home Loans its officers, employees, agents, brokers and affiliates from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of or in any way connected to the use of this Website.
WARRANTIES
Although Real Simple Home Loans will endeavour to ensure the accuracy, reliability and security of this Website, the user acknowledges that we do not make any express or implied warranties of any kind to the user including but not limited to whether this Website is free from any errors, omissions, defects, viruses, delays or interruptions of service.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, all warranties, conditions, terms express or implied, breaches of contact, negligence and representations about Real Simple Home Loans, access and use of this Website, information provided on this Website, and products and services advertised, offered or supplied via this Website are excluded. Where our liability cannot be fully excluded it will be limited at our option to resupplying our service to you or paying for the resupply of our service to you.
GOVERNING LAW
These Terms of Use are governed by the laws of Victoria, Australia and the parties irrevocably submit to the exclusive jurisdiction of the courts in Victoria, Australia.
SEVERABILITY
Any provision (in part or whole) of these Terms of Use held to be unenforceable, invalid or illegal for any reason will be severed from these Terms of Use and will not invalidate the remaining provisions of these Terms of Use.
ABOUT US
Real Simple Home Loans provides a free and impartial service designed to help users make an informed decision when choosing a home or investment loan in the least amount of time and we also assist users by completing the mortgage loan application process. We are not a lender, credit provider or licensed investment advisor. Where you may require financial or investment advice we suggest you seek the services of a licensed advisor.
FEES & CHARGES
Real Simple Home Loans does not charge a fee for the majority of services offered via this Website although standard lender application fees & government charges apply. Where a commercial property is used as security, brokerage fees may apply. Real Simple Home Loans receives fees from the lenders when users finalise mortgage loan transactions via our service.
OUR RESPONSIBLE LENDING OBLIGATIONS TO YOU
We are obliged to ensure that any loan, or principal increase to a loan which we help you to obtain, is not unsuitable for you. To decide this, we may need to ask you some questions in order to assess whether the loan is not unsuitable. The law requires us to: Make reasonable enquiries about your requirements and objectives; make reasonable enquiries about your financial situation; and take reasonable steps to verify that financial situation.
Credit will be unsuitable for you if, at the time of the assessment, it is likely that the following would apply at the time credit is provided: You could not pay or could only pay with substantial hardship; or the credit will not meet your requirements or objectives. For example, if you can only repay by selling your principal place of residence, it is presumed that the loan will cause substantial hardship unless the contrary is proved. For this reason we must ask you to provide a significant amount of information. It is important that the information you provide is accurate, complete and up to date. If we proceed on incomplete or incorrect information, you may be in breach of your legal obligations to the lender.
We will provide you with a copy of our preliminary assessment of your application if you ask, within seven years of when we provided assistance to you. This requirement is only triggered if we give you credit assistance.
REFERRAL FEES
We may pay a referral fee (i.e. commission) for third party referrals. An example of a referrer would be an accountant, real estate agent or solicitor. This fee is not payable by you. This fee estimate will be disclosed in the Credit Proposal Disclosure Document. You may on request obtain a reasonable estimate of the amount of commission and how it is calculated.
Real Simple Home Loans and your representative may also receive a benefit for referring you to other specialist service providers.
LOAN APPROVALS
The approval of all mortgage loan applications are subject to the lending criteria of the lender chosen by the user.
HOW TO CONTACT US
Please attention any correspondence relating to the Real Simple Home Loans Terms of Use to the Director at:
Suite 1, 677 High Street
Kew East VIC 3102; or
hello@rshl.com.au